Repair Warranties
At Cool Change, we stand behind our work. We have a 1-year warranty on parts and labor that we install. This is a no-nonsense warranty. If the part we installed fails, we will replace it for free within one year. The parts are warranted per the manufacturer’s specifications.
AC is running but not cooling.
One common problem we hear from our customers in Cary is that their air conditioner is running, but it is not cooling. If that occurs to your AC, we recommend that you turn your HVAC unit off at the thermostat. If your air conditioner continues to try and run but is not cooling, you could damage more expensive parts. This symptom could be a number of HVAC problems, from a freon leak to a bad capacitor, so just give us a call so we can come out to Cary and diagnose the problem for you.
AC is not turning on at all.
Another common problem we hear from Cary homeowners is that their AC is not running at all and won’t turn on. Again, this symptom could be caused by a myriad of AC problems. Your air conditioner could have a faulty motor, a faulty thermostat, or wiring problems, just to name a few. It’s best to call HVAC professionals to get the job done correctly.